Aftermarket Sales Manager

Location: Los Angeles, CA

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General Position Summary This position directs, administers, and coordinates the activities of the organization with consultation of the Sr. Coordinator to achieve corporate objectives and to ensure market competitiveness and organizational excellence by performing the following duties.

Essential Job Functions Strategic Management
1 Provides management and supervision over an aftermarket sales entity in the US.
2 Responsible for maximizing revenue and effectively managing costs, labor and cash control.
3 Formulates sales goals that correspond to budgets and meet corporate goals.
4 Develops and executes strategic plans and programs, both short and long range, to support sales and revenue objectives of the Company.
5 Reviews and monitors expenditures to ensure that they conform to budget limitations.
6 Prepares monthly operational and sales reports for corporate officers by obtaining and compiling various data.
7 Confers with corporate officers to discuss performance and operational aspects of the business unit.

Operations Management
1 Ensures that all policies and procedures are developed and that business plan strategies, time lines, goals, etc. are monitored and followed.
2 Coordinates procurement, distribution, warehousing, and sales in accordance with policies, principles, and procedures established by the Company.
3 Develops operations policies, procedures and standards related to quality control, cost and budget controls, data retention, etc.
4 Delegates and advises departmental managers regarding the company’s corporate philosophy and business practices.
5 Presents to corporate officers matters requiring decisions regarding operational activities.
6 Maintains and/or approves the office lease/contracts, equipment, materials and supplies in accordance with the company policy.
7 Responsible for implementing and insuring compliance for all applicable J-Sox company regulations required for Risk Reduction and acceptable international accounting practices

Sales and Marketing Management
1 Develops and implements strategic sales plans to accommodate corporate profit and volume goals.
2 Directs sales forecasting activities and sets performance goals accordingly.
3 Reviews market analyses to determine customer needs, price schedules, and discount rates.
4 Directs channel development activity and coordinates sales distribution by establishing sales territories, quotas, and goals.
5 Directs and coordinates sales activities by establishing and assigning sales territories, quotas, and goals to sales representatives.
6 Meets with key clients, assisting sales representative with maintaining relationships, negotiating and closing deals.
7 Monitors and evaluates the activities and products of the competition.
8 Determines customer viability and potential for new business.
9 Reviews and analyzes periodic sales reports showing sales volume, potential sales, and areas of proposed client base expansion, and past due accounts reports.
10 Directs collection activities regarding delinquent accounts.
11 Directs and/or handles investigation and resolution of customer problems.
12 Develops all advertising and sales promotional material including cataloging and pricing.
13 Determines what product lines are stocked and acceptable profit margins
14 Responsible for implementing and maintaining all sales agreements with outside sales reps.

Purchasing & Inventory Management
1 Plans, organizes, directs, and controls activities related to the procurement function.
2 Oversees all activities related to vendor selestion, procurement of products, from intent to purchase through delivery of products
3 Establishes and Maintains Product Quality Standards
4 Maintains inventory levels at an optimum level in order to meet customers order fill expectations, being aware of sales trends versus inventory levels, avoiding backorder situations, but keeping inventory turns in an acceptable range.
5 Prepares and reviews contracts, bids, proposals, and vendor agreements for legal correctness, price, and acceptability of items to specifications
6 Recruits and maintains suppliers that provide high quality products and services at a better price while maintaining the highest code of ethics and conduct.
7 Arranges for disposal of surplus materials within corporate guidelines and regulations.
8 Oversees all warehouses stocking levels, inventory accuracy, and service areas
9 Conducts 2 annual physcial inventories for all finished goods warehouses
10 Negotiates and selects transportation companies for incoming and outgoing inventory.
11 Responsible for implementing and maintaining Fee Warehouse Agreements for consigned stock in non-company warehouses

Management & Supervisory
1 Monitors and reviews employees’ work activities through individual, departmental and group meetings to ensure that all activities are proceeding smoothly as planned.
2 Motivates, develops and mentors employees for improved job performance.
3 Monitors the team’s performance to ensure that the team stays on schedule and meets their performance expectations; provides feedback to staff.
4 Responsible for all of the team’s assigned duties and acts as backup in case a staff member is absent or as necessary.
5 Controls and approves employee time off schedules and overtime work.
6 Conducts hiring interviews, performance reviews, and disciplinary meetings and makes departmental personnel decision through consultation with the Sr. Coordinator.
7 Analyzes and controlles expenditures of the department to conform to budgetary requirements.
8 Designs, implements and prepares instructions regarding the operational policies and procedures for the department; manages and monitors them to meet company requirements.
9 Follows company policies and procedures regarding management duties.

Other & Miscellaneous
1 Seeks constant improvement, more efficient and less expensive ways and means in work processes.
2 Performs special projects and other miscellaneous duties as assigned by senior management.
3 Maintains high ethical standards in the work place.
4 Reports all irregular issues and problems to supervisors for solution.
5 Maintains good communication with supervisors, other staff members and outside contacts.
6 Achieves positive relationships with customers, visitors, and all levels of company staff; treats others with respects and courtesy.
7 Complies with all company policies and procedures.
8 Responsible for maintaining a clean and safe working area.

Job Dimensions (skills, knowledge & abilities)

Essential Job Skills
1 Leadership – Makes and communicates difficult decisions to coordinate and unify groups of people to achieve a desired business objective.
2 Employee Development – Provides ongoing guidance and positive reinforcement to improve employee performance. Understands the strengths and weaknesses of employees of employees and fosters their development and learning by focusing on individual development needs and future plans.
3 Supervisory & Delegation – Provides performance goals, gives timely and accurate feedback, delegates work when appropriate, appraise performance fairly and frequently, monitor work and handle problems.
4 Interpersonal Skills – Gets along with internal and external personnel, customers and others while getting the job done. Interpersonal skills include everything from communication and listening skills to attitude and deportment.
5 Multi-culture(Japanese, Latin, American) Understanding- Recognizes and can work effecftively within the international nature of our stock holders,management, suppliers, employees, and customers.
6 Ethics and Integrity – Treats others fairly and with respect; takes responsibility for own work, including problems and issues; identifies ethical dilemmas and conflict of interest situations and takes action to avoid and prevent them.
7 Workforce Management – Delegates tasks according to ability; provides feedback on performance; helps staff define clear objectives; delegates enough work; delegates authority; encourages independence; sets clear deadlines.
8 Risk Management – Is willing to take a chance; assesses the comfort level of participants, group, and stakeholders before decision is made; creates options with levels of risk identified.
9 Business Acumen – Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, development in business and information affecting the client organization and the Company; is aware of how strategies and tactics work in the marketplace.
10 Strategic Planning – Conceives and presents business plans which include contingencies, options, budgets, goals and measurement metrics, aimed at achieving a complex and important business outcome.

Qualifications Education & Work Experience

Bachelor’s Degree (B.A./B.S.) in any related area or equivalent combination of education and experience. Must have at least ten years of previous experience in the automotive parts replacement market

Five years of management experience. Tools/Equipment General office equipment including phones, fax, copier, scanner, personal computer, etc. Software includes the use of Windows operating system and MS Office applications. Mobile communications equipment including laptop computer, cellular phone, etc. Certificates / Licenses Driver’s License Supervisory Responsibilities Yes. Supervises supervisory and non-exempt level employees. Work Environment & Physical Demands Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is performed in an office environment with quiet to moderate noise levels.

Physical Demands & Travel The physical demands described here are representative of those that must be met by an employee to successfully execute the essential job functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus. Frequent travel by car and airplane is required. Must travel domestically and internationally.